1. Do we have to pay money to become a member of Vismay?
No. You need not pay to become a member. The registration is absolutely FREE.
2. Is it compulsory to register with Vismay to order items?
Yes, it is compulsory to register as a member to place an order.
Register as a member, avail Special Membership Benefits, Discounts and enjoy shopping with us!
3. Can I place an order by giving my contact number?
Sorry, you cannot place an order using contact number alone. You have to give us your complete address and zip code to place an order.
4. How can I track my orders?
Once your order is processed, you will receive a confirmation email. This email will contain the contents of your order, the expected delivery date, other details about the order and tracking number. By logging into your account you can view the status using the tracking number.
5. Can I buy bulk merchandise for my apparel shop?
Some items are available in limited quantity. However you can send us an e-mail about the needed goods. Our email id is customercare@vismay.in.
6. Do I get the same color as it is displayed in the website?
The actual color of the product that you see on our website may differ slightly from what’s shown, due to lighting differences, individual pc monitor color settings, photography styles, etc.
7. How secure are my credit card details?
We adopt latest version of SSL 3 (Secure Socket Layer) Technology with 128-bit encryption, to encrypt your credit card details so as to ensure highest security for the same.
8. What is the payment method?
You can make payment through credit cards, debit cards, net banking or cash deposit etc through our bank account (Account No :0024073000025155 South Indian Bank , Market road Ernakulam)
9. How do I return an item I have ordered?
Please report the return to us within 24 hours of receiving the product. You may email us or call us and inform us the same.
10. What is billing address?
The address where you receive your card statements is called billing address
11. What is shipping address?
The address where you would like to deliver the goods is called the shipping address
12. Can billing address and shipping address be different?
Yes, you can give different addresses.
Wash care instructions
Wash care instructions for saree and churidar materials.
1. Dry clean for first wash.
2. For an even wash first soak in water.
3. Use only mild detergents.
4. Gentle wash preferred.
5. Wash and dry inside out for fresh look.
6. Wash dark colours separately.
7. Don’t use spot removal agents to remove stubborn stains.
8. Don’t overload the washing machine.
9. Don’t squeeze or wring. Dry in shades.
10. Iron with warm setting inside out.
11. Despite our stringent measures in quality control and comprehensive checks there is no guarantee for colour, zari...etc.